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Please note: at the end of the purchase, a voucher (in PDF format) bearing the purchased service will be sent to the provided email address. The voucher has a validity of one year from the date of purchase. The service must be booked and/or utilised within the deadline above. To cancel or change any booking, contact Bormio Terme at least 24 hours prior to the time of the appointment otherwise you'll lose the booked service. The voucher must be presented at the reception at the Beauty Centre at least 10 minutes prior to the time of the booking.